To all our valued clientele,
This last year and a half has been difficult on everyone, to say the least. The pandemic has made us all adapt in ways that we could have never imagined. Recently, as a result of the hard work of our scientific world, we are beginning to see the light at the end of this tunnel. While the pandemic is far from over, vaccinations are moving us closer to the life that we once knew. That is why we are excited to announce that soon clients will be allowed back into our clinic. We at All About Cats have been eagerly awaiting this day.
As of Monday, July 12th, clients will be allowed back into our clinic! There are a few things that we want you to know prior to the transition back into our clinic. First and foremost, we are governed by the rules of the Occupational Safety and Health Authority (OSHA) and the Oregon Health Authority (OHA). These organizations follow the orders of the state, which has rescinded the governor’s emergency orders as of June 30th. However, we have chosen to maintain some measures that help to keep both our staff and clients safe.
Most importantly, we will still be requiring all of our staff, as well as our clients, to continue to wear masks while inside our clinic. The reason for this is that we have multiple staff with young children that have yet to be vaccinated, and we ask that out of respect for them and their families that you continue to protect those that are still at risk.
At this time, only vaccinated clients will be allowed to accompany their pets into examination rooms, and the maximum number of owners allowed to enter the exam rooms will be 2 people. We hope that you understand this decision as our examination rooms are small with basic ventilation, so this choice has been made with everyone’s health and safety in mind. Because children under 12 are yet to be cleared for vaccination, for now minors under the age of 12 are unable to enter examination rooms. We are sorry for any inconvenience.
We will still be offering curbside service for picking up food and medication administration. We encourage you to take advantage of this service by calling ahead, so that we may be as efficient as possible and have your order ready when you arrive. We are also still offering drop-off appointments for those clients that wish to continue to act with an abundance of caution. We will continue to email history intake forms for you to fill out and either return electronically or bring with you to the appointment. Please also plan to provide proof of vaccination if you are choosing to enter the examination room with your pet.
Thank you for your understanding, and welcome back to this first step toward the “new” normal.
David Rataj, DVM